Terms of Service

1. Acceptance of Terms

By accessing or using the Dr. Wilburg's Medical Services (“DWMS”) website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

These terms apply to all visitors, patients, and users of our website and healthcare services.

2. Healthcare Services

2.1 Nature of Services

DWMS provides medical consultations, diagnostic services, laboratory testing, and related healthcare services. Our services are provided by licensed healthcare professionals in accordance with Guyana's medical regulations.

2.2 Not Emergency Services

Our website and online booking system are not intended for medical emergencies. If you are experiencing a medical emergency, please call emergency services or go to the nearest hospital immediately.

2.3 No Guarantee of Results

While we strive to provide the highest quality care, we cannot guarantee specific health outcomes. Medical treatment results vary based on individual circumstances.

3. Appointments and Cancellations

3.1 Booking

Appointments can be booked through our website or by phone. By booking an appointment, you agree to provide accurate and complete information.

3.2 Cancellations

If you need to cancel or reschedule an appointment, please notify us at least 24 hours in advance. Repeated no-shows may result in restrictions on future bookings.

3.3 Late Arrivals

Please arrive on time for your appointments. Late arrivals may result in shortened consultation time or rescheduling.

4. Patient Responsibilities

As a patient, you agree to:

• Provide accurate and complete health information
• Inform us of any changes to your health condition
• Follow prescribed treatment plans and medical advice
• Ask questions if you do not understand your care
• Treat our staff with respect and courtesy
• Pay for services rendered in a timely manner
• Keep your contact information up to date

5. Payment and Fees

Payment for services is due at the time of service unless other arrangements have been made. We accept cash and major payment methods.

Service fees are subject to change. Current fees will be communicated before services are provided.

6. Website Use

6.1 Permitted Use

You may use our website for lawful purposes related to accessing our healthcare services and information.

6.2 Prohibited Activities

You agree not to:

• Use the website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the website's functionality
• Upload malicious code or content
• Impersonate another person or entity
• Collect information about other users

7. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of DWMS or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

8. Disclaimer of Warranties

Our website and online services are provided “as is” without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses.

Information on this website is for general informational purposes and should not be considered medical advice. Always consult with a healthcare professional for medical decisions.

9. Limitation of Liability

To the fullest extent permitted by law, DWMS shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability shall not exceed the amount paid for the specific service giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless DWMS, its officers, employees, and agents from any claims, damages, losses, or expenses arising from your violation of these terms or misuse of our services.

11. Privacy

Your use of our services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.

12. Modifications

We reserve the right to modify these Terms of Service at any time. Changes will be effective when posted on this page. Your continued use of our services after changes constitutes acceptance of the modified terms.

13. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Guyana. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Guyana.

14. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.